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Building maintenance and repairs courses
CITY & GUILDS UNDERSTANDING BUILDINGS & MANAGING REPAIRS PROGRAMME
Building construction
Damp and condensation in buildings
Heating, lighting and power
Plumbing and drainage
Building maintenance and reporting repairs
A guide to HHSRS
Fire safety awareness and building construction
A guide to inspecting properties
A guide to the cause and effect of damp in residential property
Regulation and legislation courses
A guide to HHSRS
Understanding housing law
Lone worker safety training
People skills
Professional boundaries in housing
Change management in housing
Customer service excellence
Conflict on the telephone
Conflict management
Assertiveness in the workplace
Time management skills
Holding effective meetings
Effective communication
Questioning skills and techniques
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ITS HOUSING WEEK!