Training for staff in housing and property
We are an established training provider offering housing and building maintenance courses to housing associations, local authorities and property management companies.
The programmes we run include the nationally-recognised City & Guilds Understanding Buildings and Managing Repairs certificated course designed to provide frontline staff who take calls from tenants with the skills needed to manage the repairs process and reduce the cost of unnecessary call outs.
We also offer a wide range of courses in the following categories:
For more information please email info@nutsandboltstraining.co.uk, call 0333 355 4165
New – live, interactive and tutored, on-line delivery of training now available on our courses
Delivery of face to face training has obviously not been possible over the past months however we have been busy developing and delivering on-line learning for existing clients using a variety of portals.
Feedback from both clients and candidates has been very positive and we’re now pleased to make the following courses available to Housing employers across England using Zoom or Microsoft Teams, delivered remotely by our experienced trainers.
Available in 2 three hour sessions. The course has been designed to give candidates up-to date knowledge of the standards that underpin the rating system and how to apply them during property inspections in areas such as fire safety, carbon monoxide, asbestos, electrical systems and environmental hazards.
Next course 16th January 2025 – contact us on 0333 355 4165 to book. Only £295 plus VAT per person.
Understanding Buildings and Managing Repairs.
This City and Guilds certificated 5 module programme teaches a knowledge and understanding of how buildings are constructed, how they function as domestic properties common maintenance problems, how to identify them and successfully order repairs.
Next course starting 30th January 2025 contact us on 0333 355 4165 to book
Understanding Building Construction and Fire Safety Awareness
An introductory course designed to provide candidates with an overview of construction techniques. It also provides an introduction to working with tenants to implement fire safety best practice and covers property inspections
For more information on any of the above courses click here
Face to Face Delivery is still available and as businesses start to return to a ‘new normal’ we have put in place a number of protocols that will enable both our trainers and our clients to comply with social distancing rules including:
- Trainers following all infection control guidelines
- Trainers carrying and using sanitiser – and wearing PPE if required
- Electronic Registration to avoid the use of paperwork
- Trainers ensuring that room layouts comply with Social Distancing requirements
- Clients being encouraged to provide antiseptic wipes for cleaning of surfaces/ equipment etc
- Candidates being encouraged bring their own refreshments – tea, coffee,lunch etc
All procedures will be discussed in full with clients prior to a booking being confirmed.
If you are considering training delivery at any time soon please get in touch so that we can discuss your specific requirements. 0333 355 4165
A wide range of vocational training
Our training courses focus on basic building repair skills, identification of property defects, housing regulations and on customer service. The programmes are delivered by housing association practitioners and industry specialists with a high level of technical expertise.
Call us on 0333 355 4165 for more details
City & Guilds programme
Our City & Guilds Understanding Buildings and Managing Repairs programme is developed in collaboration with SHARE, a highly regarded training provider in the Scottish housing sector. The building maintenance course is suitable for those new to housing, staff dealing with technicians and contractors and anyone working in a non-technical role handling customer or tenant queries, complaints and requests for repairs.
Funded level 2 housing qualifications
We are working in partnership with a long established national training provider to offer a range of funded vocationally related housing qualifications at level 2. The distance learning courses are delivered over 8–16 weeks using high-quality workbooks, with support and guidance provided by a team of qualified assessors/tutors. Funded qualifications are also available for people working in care.
HHSRS – Inspection & Assessment Training
The course has been designed to give candidates up-to date knowledge of the standards that underpin the rating system and how to apply them during property inspections in areas such as fire safety, carbon monoxide, asbestos, electrical systems and environmental hazards.
Remote delivery of this course available using Zoom or Teams. Give us a call for more details
Building construction and fire safety awareness
This is an introductory course designed to provide candidates with an overview of construction techniques. It also provides an introduction to working with tenants to implement fire safety best practice and covers property inspections in high rise buildings
Remote delivery of this course available using Zoom or Teams. Give us a call for more details
